Terms of Service
Last Updated: August 9, 2025
Welcome to Healux. By accessing or using our website https://heallux.myshopify.com (the “Site”) and purchasing our products, you agree to be bound by these Terms of Service (“Terms”).
Please read them carefully and also review our other key policies:
Understanding the Terms of Service
1.1 These Terms apply to all visitors, customers, and users of our Site.
1.2 By using our Site, you confirm that you are at least 18 years old or have parental/guardian consent.
1.3 We reserve the right to update these Terms at any time. Any changes will be posted here with an updated “Last Updated” date.
2. Products and Pricing
2.1 We strive to display product descriptions, images, and prices accurately. However, errors may occur, and we reserve the right to correct them.
2.2 Prices may change without notice.
2.3 Product availability is subject to change.
3. Orders and Payment
3.1 By placing an order, you agree to provide accurate and complete information.
3.2 Payments are processed securely via third-party payment processors.
3.3 We may refuse or cancel an order in cases of suspected fraud, pricing errors, or product unavailability.
4. Shipping and Delivery
4.1 Orders are processed and shipped according to our Shipping Policy.
4.2 We are not responsible for delays caused by events beyond our control, such as customs inspections or courier delays.
5. Returns and Refunds
5.1 Returns are handled in accordance with our Returns & Refunds Policy.
5.2 Certain items (e.g., personal care products) may be exempt from returns for hygiene reasons.
6. Intellectual Property
6.1 All content on this Site, including text, graphics, images, and logos, is the property of Healux or its licensors.
6.2 You may not use, reproduce, or distribute our content without written permission.
7. Limitation of Liability
7.1 To the fullest extent permitted by law, Healux will not be liable for any indirect, incidental, or consequential damages arising from your use of our Site or products.
7.2 Nothing in these Terms limits our liability for death, personal injury, or fraud caused by our negligence.
8. Privacy
Your use of our Site is also governed by our Privacy Policy.
9. Governing Law
These Terms are governed by and construed in accordance with the laws of Wales, United Kingdom. Any disputes will be subject to the exclusive jurisdiction of the courts located in Wales.
10. Contact Us
If you have any questions about these Terms, please contact us via our Contact Us page.
The Importance of Terms of Service
Terms of Service are critical legal agreements that outline the rules and guidelines for using a service. They establish what users can and cannot do, ensuring both parties understand their rights and responsibilities. Having clear terms helps protect the provider from liability issues, but it also empowers users by giving them a framework of expectations. This clarity is essential for maintaining a positive user experience because it builds trust and openness.
Key Components of Terms of Service
Every set of Terms of Service includes several core components. These often cover acceptable use policies, privacy practices, and dispute resolution procedures. For example, acceptable use policies inform users about prohibited behaviors, while privacy practices explain how user data will be handled. Additionally, including clear dispute resolution procedures is vital because it provides a structured approach to address any grievances, making the process smoother for everyone involved.
Why You Should Read the Terms of Service
Reading the Terms of Service before using any platform is crucial but often overlooked. Many users skip this step because they find the language complex or lengthy. However, by taking the time to understand the terms, users can avoid potential pitfalls. For instance, being aware of termination clauses can prevent unexpected account closures. Therefore, investing a few minutes in reading these details can save users from future issues, allowing them to use services confidently.